Performance improvement

Working in a learning & development, people development or a similar such operational team is more about performance improvement than it is about learning. Learning is simply one of the methods to improve your peoples’ productivity and consequently organisational performance.

Shifting from a learning to a performance centric mindset ensures that we build learning programmes that deliver positive organisational outcomes and a sustained improvement in our ways of working.

Performance improvement approach

The ‘learning specialist’ is now a performance analyst who works with the business sponsors to define the organisational performance gaps and to design improvement plans to address these gaps. The focus on the improvement agenda stops ‘siloed’ practice and ensures that learning specialists work in collaboration with their business sponsors. Many of the components of the resultant programmes will of course be learning activities but they will be enriched by other techniques and methods to best serve the primary goal of evidencing a sustained business improvement.

This broadening of the learning specialist role requires that incumbents hone their business analysis skills and also have ready access to a range of learning resources to support their work.

Our Course-Source website and learning portal offers performance improvement consultants a one-stop-shop to rapidly research, find, evaluate and purchase off-the-shelf digital learning content to support a wide range of performance improvement agendas.